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Half of SC Telcos Say They Followed PSC Order to Suspend USF Recovery

About half of South Carolina phone companies said they suspended recovery of state USF fees from customers in December, as directed by the Public Service Commission, South Carolina Office of Regulatory Staff reported Wednesday in PSC docket 2017-334-C. ORS requested…

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the suspension “to avoid a situation of over-collection and the subsequent need for repayment,” it said. The staff said 71 companies suspended USF fee recovery, but 61 companies didn’t respond and seven other companies reported collecting the money anyway. The companies that collected fees claimed “there is a lag between the reporting period and the collection period” that “causes companies to under-recover support from their customers,” ORS said. "No data was provided to support this claim.”