Kohl's Signs Another Amazon Deal, This Time to Handle Free Product Returns
Department store chain Kohl’s will begin offering free returns for Amazon customers in 82 stores in Chicago and Los Angeles next month, it announced Tuesday. The news follows another alliance the retailer announced this month with Amazon (see 1709060067) to…
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open 10 stores, also in Chicago and Los Angeles, that will house dedicated 1,000-square-foot Amazon smart home experience spaces beginning next month. Staffers at Amazon Returns at Kohl’s, meanwhile, will pack and ship eligible Amazon return items for free “regardless of return reason and regardless of whether the items are packaged for shipping,” said the retailer. Kohl's will package and transport all returned items to Amazon return centers. As added incentive, customers using the services can use designated parking spots near the store’s entrance, it said.