Network Traffic, Internet Security Challenging Industry, Says Control4 CEO
Internet security is a “big deal and is underappreciated,” Control4 CEO Martin Plaehn told us at the Home Technology Specialists of America spring meeting (see news item in the March 30 issue of this publication) Thursday in Coronado, California. Security…
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is part of the connected home’s network layer that Control4 sought to bolster when it bought network and cloud management company Pakedge last year (see 1602050037). The home automation industry is on a “journey to make ourselves more impenetrable,” Plaehn said, but that’s happening slowly. Hackers for the most part are doing it out of “peer sport,” Plaehn said. Plaehn has long maintained that anything in the home that runs on AC power or batteries will eventually be connected. OneVision Resources meanwhile is pitching the custom integrator channel on a technical support strategy that could be the answer to its long-sought but elusive recurring revenue model, banking on the so-called disconnected home. “If you consider that the connected home is a reality and that the Internet of Things is inevitable, then what’s also inevitable is the internet of broken things,” founder Joseph Kolchinsky told us at HTSA Friday. “There needs to be an entire profession around this and there needs to be a whole service model around it,” said Kolchinsky of tech support. Kolchinsky compared the tech support revenue challenge that electronics integrators face with the challenge newspapers and magazines experienced with the rise of the internet: Consumers don’t want to pay for it.