E-Commerce Outages Due to Poor Planning During High-Volume Events, Firm Says
Not planning for the volume of people visiting a web or mobile e-commerce site accounts for 25 percent of outages during big online events, said BigPanda Monday. Some 75 percent of e-commerce outages during high-volume events such as Black Friday…
Sign up for a free preview to unlock the rest of this article
Export Compliance Daily combines U.S. export control news, foreign border import regulation and policy developments into a single daily information service that reliably informs its trade professional readers about important current issues affecting their operations.
and Cyber Monday are due to unplanned configuration changes, BigPanda said. Recommendations start with identifying absolutely critical systems and building a “bulletproof” disaster and recovery plan around them, it said. It recommended having three to five tiers of services to make prioritization and response quicker, along with a backup and failover plan for the highest service tier. A BigPanda tool allows IT and operations teams to deal with potential problems during high-traffic events.