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Cisco, Other IT Companies Form Zero Outage Industry Standard Association

Cisco, Dell, Juniper and seven other IT companies jointly formed the Zero Outage Industry Standard Association (ZOISA) Wednesday in a bid to jump-start an industry-wide discussion on safeguarding IT infrastructure reliability, the companies said. The group plans to develop a…

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zero-outage framework of best practices to improve infrastructure safety and security, they said. The framework also would maximize infrastructure availability and improve industry wide customer satisfaction, the founding firms said. ZOISA's best practices framework will “specify consistent error response times, employee qualification levels and set security and platform requirements,” said a news release. “This can help companies to minimize errors, increase availability, ensure security and operate cost-effectively.”