Wheeler Defends FCC Approach on TCPA
The FCC approved an order in August implementing a provision in the 2015 budget law, which allows robocalls to cellphones for purposes of government debt collection (see 1608110038), FCC Chairman Tom Wheeler said in a letter to House Education and…
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Workforce Committee Chairman John Kline, R-Minn. The FCC released the Sept. 27 letter Thursday. “Last month, in accordance with Section 301's statutory deadline, the Commission adopted an order establishing rules for federal debt collection robocalls,” Wheeler said. In a July letter, Kline raised concerns about the ability to collect federal debt, particularly student loan debt, of entities working for the government. “The new rules limit the number of federal debt collection robocalls, including text messages, to three per month,” Wheeler said. “As you point out, when live contact is made, the servicer should be able to make future contact as necessary with the borrower's permission. Consistent with this approach, the order states that callers may make additional calls so long as they obtain the consent of the debtor or contact consumers without making a robocall.”