CFA Checklist for ID Theft Service Shopping
The Consumer Federation of America and its ID theft working group created a checklist to help organizations that suffered a data breach choose a service provider to mitigate and recover from any potential damage. CFA said in a Tuesday news…
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release the checklist includes asking whether ID theft service providers will provide ways for victims to reduce damage, if services are available round the clock, if monitoring is provided and how quickly alerts are sent. The consumer group said organizations should ask providers if they can handle multiple languages, if personnel are specially trained to help victims and whether they will continue helping victims even after a contract ends. The list also covers state and federal laws that require breach disclosure and whether such recovery services should be acquired in advance or after a breach has been detected. The Identify Theft Resource Center recently reported a total of 638 breaches affecting more than 28.5 million records.