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CSD Backs Waiver Requests for Video-Enabled Direct Sign-Language Service

Communication Service for the Deaf urged the FCC to grant "reasonable" waiver requests from entities needing video-enabled 10-digit telephone numbers (TDNs) to provide direct sign-language video communications for individuals who are deaf or hard of hearing. CSD said the commission…

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in the near future "should broaden access" to the telecom relay service (TRS) numbering directory to include telecom carriers and interconnected VoIP. "There is no communication experience that is purer and as fulfilling when people are able to communicate directly with one another," CSD said in reply comments posted Friday in docket 10-51 on VTCSecure's waiver petition to allow direct sign-language support services to access the TRS directory. "But for as long as the Commission does not take steps to allow the larger community of hearing individuals, businesses, and government entities to obtain Video-Enabled TDNs, it is a benefit that is denied to Relay Users. ... CSD urges the Commission to work towards a more permanent solution to enable every telecommunications user to video-enable their TDNs, breaking down the VRS 'walled garden' and bringing TDN dialing of videophones into the mainstream." VTCSecure filed a reply responding to initial comments in which consumer groups and Gallaudet University generally supported its petition and video relay service providers opposed it (see 1608180036).