FCC Seeks Comment on VTCSecure Bid to Boost Direct Sign-Language Service
FCC staff opened a pleading cycle on a VTCSecure petition seeking changes to allow providers of direct sign-language support services to access the telecom relay service (TRS) numbering directory. Initial comments are due Aug. 17, replies Sept. 1, said a…
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Wireline Bureau and Consumer and Governmental Affairs Bureau public notice in docket 10-191 in Tuesday's Daily Digest. Direct sign-language communications between the deaf and customer-service representatives of large companies would increase "functional equivalence" for the deaf and hard of hearing, save the TRS fund tens of millions of dollars (relay services use sign-language interpreters) and employ deaf persons as customer-service representatives, VTCSecure had said (see 1607070003).