California Legislators May Hold Hearings on Verizon-Frontier Transition Woes
A California legislative committee may hold hearings on continuing service problems experienced by customers moved to Frontier from Verizon, said Mike Gatto, chairman of the Utilities and Commerce Committee in the California State Assembly. “There has been an alarming rate…
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of telephone and internet outages in Southern California and consumers are frustrated with the lack of a solution to this months-long ordeal,” the Democrat said in a statement Wednesday. “These problems need to be resolved swiftly. Cities are unable to live stream council meetings and residents are at risk because of the inability to dial 911 in an emergency. My committee will hold hearings on the impact on our constituents and the appropriate government response if these problems persist.” Frontier said last month it's working to resolve lingering transition problems after the acquisition of Verizon wireline customers in Florida, Texas and California (see 1604080052).