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NAD Sues Arizona 911 Providers for Denying Access to Deaf Citizens

Deaf residents and the National Association of the Deaf (NAD) filed a lawsuit last week in Arizona federal court seeking direct access to 911 services through text, said a post on the NAD website. The lawsuit seeks to make 911…

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services in Arizona accessible to individuals with a disability, including individuals who are deaf or hard of hearing. Few 911 centers around the country comply with federal law requiring them to be accessible to individuals with a disability, NAD said. "911 is a critical life-saving program that should be accessible to everyone without exception," said CEO Howard Rosenblum in the post. "With nearly everyone using text, there is no excuse for 911 not to be directly accessible by text.”