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Verizon Touts Investments in New York State, Seeks Regulatory Reform

Verizon will “continue to make extraordinary investments” in the state of New York to provide innovative services, the company said at a committee hearing of the state Assembly Wednesday. It also urged the state to carry out “regulatory reform” to…

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further encourage investment, because "fierce competition is replacing the need for old-time bureaucratic regulations," the company said in a Wednesday news release. “We invest close to two billion dollars annually in our home state of New York to deliver the most advanced communications networks in the region,” said Leecia Eve, vice president-state government affairs, New York, New Jersey and Connecticut. “To make such substantial investments at a time when there are more competitive choices than ever demonstrates the commitment we have to our customers and to New York State.” Verizon said it has deployed FiOS fiber networks to over 4 million homes and businesses and employs more than 21,000 people in the state. The company said its service quality is good and continues to improve, with “customer complaint rates at their lowest levels in recent years.” The Communications Workers of America, which is involved in a contract dispute with Verizon, has criticized the company's service quality and network investment amounts (see 1510130033 and 1511200029).