Best Buy Has Grand Opening of Technology Development Center in Seattle
Best Buy held the grand opening of its technology development center in Seattle Thursday. The center is focused on mobile development, cloud engineering and the “omnichannel customer experience,” it said. The center staff of 25 is expected to grow to…
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100 over time, Best Buy said. “Our customers are shopping both at our stores and online, and we want to create a connected experience,” said Bala Subramanian, chief technology officer. So far the center has produced the BlueAssist app that brings service via live-chat “to the palm of the shoppers' hands” and a redesigned Geek Squad app that makes it easier for customers to identify services offered and how to use them, said Best Buy. A new iPad app will launch soon, Best Buy said.