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Some Systems Changes Needed To Resolve Accessibility of gTLDs, ICANN Says

There aren’t any inherent obstacles in the Internet infrastructure to limit the accessibility of new generic top-level domains (gTLDs), but systems changes may be needed to completely open up the possibilities that gTLDs provide, said ICANN’s Universal Acceptance Steering Group…

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(UASG) Monday in the results of a study. The Asia Pacific Network Information Centre’s APNIC Labs division did the study June 9-July 10 via an online advertisement using Google Ads, ICANN said. The study included more than 184 million automated tests involving more than 36 million end-users, the nonprofit said. There was a 5 percent failure rate of tested unique URL queries, ICANN said. The most common problems involved Adobe’s Flash product being used in Microsoft’s Internet Explorer browser and Mozilla’s Firefox browser when accessing Internationalized Domain Name TLDs, ICANN said. The problems the UASG report identified “resulted in a larger than expected number of IDN TLDs being unresolvable, clearly an issue for Universal Acceptance,” UASG Chairman Ram Mohan said in a news release. “The UASG is reaching out to Microsoft, Mozilla and Adobe to further investigate and mitigate this issue identified in the report, and ensure problems are resolved for all TLDs.” The study results “were in-line with our expectations," said ICANN Chief Technology Officer David Conrad in the news release. "However, there will need to be changes to systems and software to fully leverage the global opportunities these new TLDs enable.”