AT&T Announces November Launch of Trial for Personal Professional Monitoring Service
AT&T Digital Life will begin offering a limited number of its existing security and automation customers a free trial of a personal security app in November, it announced Thursday. The app will offer trial users access to Digital Life’s professional…
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monitoring service for support when problems arise while they are outside their home, said the provider. Components of the service include professional monitoring, messaging and a mapping feature, said the company. A user who is traveling can use the app’s one-click alert feature 24/7 to contact Digital Life’s monitoring center, which can dispatch emergency services and provide first responders with information such as health conditions and allergies from the user’s profile, said AT&T. Users can opt in to have the monitoring center view live audio and video of their location or condition, it said. Another option is to set a timer at the start of a trip -- such as walking to a parked car in a dark location -- which will trigger an alert unless canceled, said AT&T. The messaging function sends an alert to a programmed list of contacts within the app to let them know information such as a safe arrival or that the user has been in an accident, it said. A map feature shows the user's location, with the individual's permission, for use by monitoring professionals in case of emergency. The trial service will be available to a limited number of existing AT&T Digital Life Premium Security and Automation subscribers and AT&T plans to launch Personal Security to a broader audience in the future. The company plans to add features “to continue extending Digital Life beyond the home,” it said. Questions to AT&T on length of the trial, how trial customers will be chosen and planned date to begin broad service weren’t immediately answered.