Wireless Carriers Say FCC Should Exercise Light Touch in Revised Lifeline Rules
More wireless carriers weighed in on Lifeline reform in comments posted by the FCC (see 1509010073) in docket 10-90 Wednesday. Sprint urged the FCC to use a light hand in imposing new regulations as it moves toward new Lifeline rules.…
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“The Lifeline market -- particularly for wireless Lifeline services -- is robustly competitive, with wireless service offers improving significantly and steadily over the past several years even in the face of higher regulatory compliance costs, higher risk, and higher churn,” Sprint said. While the voice-only support amount should remain at $9.25 monthly per line, a $9.25 subsidy for broadband service, with no subsidy for a broadband device, “will be too low to generate a meaningful increase in broadband subscription by Lifeline customers,” Sprint said. Proposals to cap the Lifeline program are “premature” and should be abandoned by the commission, the carrier said. The FCC also “should decline to adopt any proposal to recover program administration costs exclusively from Lifeline service providers,” Sprint said. “As is the case for every other federal Universal Service program, all Lifeline program costs should be recovered through the general USF contribution factor assessed on all contributors.” A group of wireless eligible telecom carriers, each with fewer than 2,000 Lifeline customers, urged the FCC to cut red tape in the program. “Lifeline providers currently face significant regulatory compliance burdens, including monthly reporting (FCC Form 497), annual reporting (FCC Forms 481 and 555), the need to develop and modify Lifeline enrollment forms, the requirement to review and process certification forms and eligibility documentation during enrollment, the need to upload and manage subscriber information in the National Lifeline Accountability Database (NLAD), the requirement to re-certify all of their Lifeline customers each year, and the need to respond to USAC audits including Payment Quality Assurance (PQA) reviews and other inquiries,” they said. While the FCC is recommending some streamlining of the rules, it's proposing additional regulatory requirements, the small carriers said. “This burden falls disproportionately on small carriers, who cannot spread the regulatory costs of Lifeline compliance -- many of which are fixed costs -- across a large customer base.” Carolina West Wireless, Cellular Network Partnership, East Kentucky Network, Pioneer Telephone Cooperative, Union Telephone and Union Wireless signed the filing.