Sprint Taking Its 'Direct 2 You' Business to Customers in Growing Number of Cities
Sprint is expanding its "Direct 2 You" service, offering hand-delivery of devices to customers in the Kansas City market, Miami and Chicago starting June 1, Sprint said Monday in a news release. Sprint has been sending out technicians in bright…
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black and yellow cars to customers who upgrade their service in the three cities and is expanding the service to customers who want to switch to the nation’s third largest wireless carrier. “Customers have told us that they want to be served in the comfort of their own homes or at a location convenient for them,” said Sprint Vice President Rod Millar. “Sprint Direct 2 You Xperts have a passion for people and technology, and our customers appreciate the extra attention.” A subscriber or potential subscriber need only call an 800 number, the carrier said. “At the appointed time, an Xpert meets the customer at his or her convenience, sets up the new phone and transfers all content, including contacts, pictures, games and apps,” Sprint said. Sprint has been fighting to remain the largest carrier behind Verizon and AT&T, as rival T-Mobile continues its aggressive growth. The service will roll out in more cities as well, starting with New York City, San Francisco and Denver in early June, Sprint said.