Hard to Quantify Effect of Carrier Unlocking Principles on Complaints, Wheeler Tells Klobuchar
Carriers’ unlocking principles were “only recently fully implemented,” making it “difficult to quantify with certainty what effect they have had on the number of complaints on unlocking the Commission receives, but I share your goal of understanding whether each of…
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the principles increases consumer choice and promotes competition,” FCC Chairman Tom Wheeler told Sen. Amy Klobuchar, D-Minn., in a March 26 letter released Tuesday. “We will closely monitor and assess the effect of implementation over the next year.” CTIA released the voluntary principles in December 2013.