Assist by AOL Rolls Out as 'Single-Source,' Round-the-Clock Tech Support Service
Assist by AOL is a “single-source,” round-the-clock tech support service that rolled out Monday to resolve “any number of issues on almost any device out there, no matter who made them, where they were bought, or how old they are,”…
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the company said in a Monday announcement. “With the ever-changing landscape of consumer electronics and the constant introduction of new technology, we realize it can be challenging to ensure that all of our devices are working properly and achieving their maximum potential.” The company said Assist by AOL tech experts will be U.S.-based and are trained to “teach a customer how to set up a new device or solve problems with products they already own.” Two pricing options -- a one-time fix and monthly membership -- will be available. A $19.99 monthly plan comes with a free 30-day trial, while the $59.99 one-time-fix plan is “perfect if you occasionally come across tech problems that are just a little too complicated to handle alone,” the service says.