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Marriott Explains Its Need to Control Wi-Fi Hot Spots

Marriott released a statement further explaining its position on controlling Wi-Fi at its hotels. In August, Marriott, joined by the American Hospitality and Lodging Association and Ryman Hospitality Properties, asked the FCC to clarify the extent to which companies can…

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manage networks on their properties without violating FCC rules, and the FCC sought comment. CTIA, Google, NCTA and other commenters said such network management is a clear violation of FCC rules (see 1412220055). “To set the record straight it has never been nor will it ever be Marriott's policy to limit our guests' ability to access the Internet by all available means, including through the use of personal Mi-Fi and/or Wi-Fi devices,” Marriott said in a statement. “As a matter of fact, we invite and encourage our guests to use these Internet connectivity devices in our hotels. To be clear, this matter does not involve in any way Wi-Fi access in hotel guestrooms or lobby spaces.” The question is merely “what measures a network operator can take to detect and contain rogue and imposter Wi-Fi hotspots” in meeting rooms and otherwise on hotel property, Marriott said. The company cited the growing use of wireless technology to launch cyberattacks and “purposefully disrupt hotel networks.” That's why it and others are seeking clarity, the company said: “We feel this is extremely important as we are increasingly being asked what measures we take to protect our conference and meeting guests and the conference groups that are using Wi-Fi technology in our hotels.”