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FCC Provides Instructions for PSAPs Planning to Receive Texts to 911

The FCC Public Safety Bureau released certification and registration instructions for public safety answering points that request delivery of text-to-911 service from wireless carriers and interconnected over-the-top text providers. The FCC approved an order in August (see 1408110031) requiring both…

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to have the capacity to transmit emergency texts to 911 call centers by the end of the year. Under the Tuesday notice, a PSAP is required to certify it's “technically ready” to accept texts and must demonstrate that the state or other 911 service governing authority has authorized it to accept texts. A PSAP must also notify covered text providers of its status, the bureau said. “At the Commission’s direction, the Bureau will maintain a centralized database that will list those PSAPs that have registered and certified their readiness to receive texts to 911, and will list the date of each PSAP’s request,” the bureau said. The FCC also posted the form PSAPs must fill out to become certified.