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Taking a page from retailers’ books, Pakedge Device &...

Taking a page from retailers’ books, Pakedge Device & Software developed a pick-up service located near its Hayward, California, headquarters that allows dealers to pick up orders within three hours of placing them. Dealers calling in orders between 6 a.m.…

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and 3 p.m. Pacific time can pick them up from 9 a.m. to 4 p.m., the company said. “Our local customers have asked us to help them remain agile and competitive against Internet-based suppliers,” said Nick Phillips, vice president-sales. With the Will Call service dealers can give clients a quote in the morning, pick up the equipment by noon and install it later in the same day, he said. Dealers also avoid delivery fees using the pick-up service, the company said.