CBP New York to Use Email to Address Air Cargo Problems

Problem resolution inquiries related to air cargo at the Centralized Air Cargo Examination Facility (CACEF) in New York should be sent to a new email address as of Dec. 23, CBP New York said in a pipeline. The email address is nwk-aircargopru@cbp.dhs.gov. "Responses to all inquiries will be provided within one hour of receipt of the email," the notice said. The email subject line should indicate whether it relates to trade, agriculture or CACEF and must include Master and House Air Waybills, it said.