Video relay service (VRS) provider CSDVRS agreed to pay nearly $1.4...
Video relay service (VRS) provider CSDVRS agreed to pay nearly $1.4 million to settle two FCC investigations into allegations of improper payments from the federal telecommunications relay service fund that supports VRS, an FCC spokesman said Tuesday. The 2011 investigations…
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by the Enforcement Bureau looked at whether the provided improperly billed the fund for VRS calls that were actually generated by its own employees, whether the company routed calls through uncertified providers, and whether a broadband application used by the company failed to fully transmit calls. According to the settlement (http://xrl.us/bn2pq4), CSDVRS will repay the TRS fund more than $480,000 in overpayments and interest, and make a $900,000 voluntary contribution to the U.S. Treasury, the FCC said. “This settlement is the latest in the Commission’s efforts to ensure the continued integrity of the Fund and the reliability and quality of TRS service,” said Bureau Chief Michele Ellison. “We urge all TRS providers to take note and toe the line, as we expect strict compliance in this area."