CBP Resolves Compatibility Issues Between ACE & IE 8 Patch
U.S. Customs and Border Protection has announced that compatibility issues between the Automated Commercial Environment (ACE) and Microsoft Internet Explorer (IE) version 8 security patch KB2585542 have been resolved. Users should no longer experience ACE Portal issues with this patch installed. CBP found this issue in January 2012, which affected response times in the ACE Portal. CBP had provided an interim solution for the trade, which involved the removal of the security patch. CBP states users should reports ACE Portal issues to the CBP Technology Service Desk at 1-866-530-4172 or cbp.technology.service.desk@cbp.dhs.gov.
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