CPSC's Nord Debates Practice of Calling Certain Product Safety Actions "Recalls"
Commissioner Nord of the Consumer Product Safety Commission has posted a blog on an internal agency debate over the terms recall, warning, etc. She states that in one recent action, CPSC put out a unilateral warning to the public about…
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a product but called that warning a "recall." In another, it negotiated a voluntary “recall” of a product that consisted of allowing consumers to contact the company to get a warning label. Nord says some at the agency believe that labeling all product safety actions a recall is the only way to get media attention, but she questions this practice.