Sirius XM faces a multi-state investigation into its telemarketing and...
Sirius XM faces a multi-state investigation into its telemarketing and other consumer practices, the satellite-radio provider said in an SEC filing Wednesday. Ohio Attorney General Richard Cordray won’t comment on the disclosure, spokesman Ted Hart said, citing a policy against…
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discussing ongoing investigations. Cordray heads a working group that includes the attorneys general of Arizona, Connecticut, Tennessee, Vermont and the District of Columbia that’s probing Sirius practices on the cancellation of subscriptions, automatic renewal of subscriptions, charging, billing, collecting, and refunding or crediting of payments from consumers and consumer solicitations, the company said in the filing. Florida Attorney General Bill McCollum is conducting his own investigation, and Missouri Attorney General Chris Koster “commenced an action against us regarding our telemarketing practices” to residents in the state, Sirius said. Koster won a preliminary injunction against Sirius Oct. 6 for violating Missouri’s no-call laws, his website said. The injunction bars the company from making “repetitive calls to consumers on the no-call list who notified the defendant they rejected the Sirius XM subscription or after their free trial period expired, unless the consumer expressly authorized Sirius XM to call,” his website said. Sirius’s filing said it’s"cooperating with these investigations and believes our consumer-related practices comply with all applicable federal and state laws and regulations.”