The U.S. Consumer Product Safety Commission and Sharp announced...
The U.S. Consumer Product Safety Commission and Sharp announced a voluntary recall of some 32-inch Sharp LCD-TVs because of a risk of injury. The cause of the recall is the neck on the TVs’ stands, which can break and cause…
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the TV to tip over, posing a risk to consumers, according to Sharp and CPSC. No injuries resulting from the hazard have been reported, CPSC said. The recall involves roughly 9,000 Sharp 32-inch LCD-TVs, model number LC-32SB28UT and serial numbers 0028 32837-0028 35190, 0048 57501-0048 59020, 0048 61401-0048 64020 and 0048 72001-0048 78800. Their manufacture dates are March and April. According to CPSC, consumers should contact Sharp to arrange for a free replacement neck support. Sharp spokesman Chris Loncto said the company notified the CPSC of the problem and provided an action plan to repair the units in the market. Loncto told us that if a customer’s TV is within the range of serial numbers involved, the company will arrange for a Sharp authorized service center to inspect the set and replace the stand neck support without charge at the customer’s convenience and in most case at the customer’s location. If the TV is wall-mounted and the stand neck support isn’t being used, Sharp will send the customer a replacement stand neck to swap with the old one for possible future use. Sharp has mailed letters to end-user customers, notified dealers and distributed a technical bulletin to authorized servicers with information on the recall. The company also has set up a 24/7 customer safety notification line, 800-291-4249, Loncto said. Recall information is also available on the Sharp website. The TVs were made in China.