- EC Adopts Recommendation for EU-Wide Consumer Complaint Reporting
The European Commission has adopted a recommendation to introduce an EU-wide method for classifying and reporting consumer complaints. A new method is needed as there are more than 700 organizations handling consumer complaints in Europe, but they use different classifications,…
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making comparison difficult. Implementation will be discussed at a May 27 conference. (Press release, dated 05/12/10, available at http://europa.eu/rapid/pressReleasesAction.do?reference=IP/10/567&format=HTML&aged=0&language=EN&guiLanguage=en)