AT&T closed captions public, educational and governmental (PEG) c...
AT&T closed captions public, educational and governmental (PEG) channels in Illinois only when municipalities request it, a group of Chicago-area communities and organizations said Wednesday. “But rather than simply comply with the law by enabling this function on area…
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PEG channels, AT&T is requiring that cities submit a ‘Closed Caption Request,'” Keep Us Connected said. “Apparently, cities that fail to do will not receive the upgrade.” Most PEG providers don’t caption their content, and AT&T seeks municipal approval in the state to enable captioning because turning it on requires a “momentary pause in the programming stream,” a company spokesman said. “Just like any other service change, we wouldn’t just do that unilaterally. We typically notify/contact customers and make changes during a maintenance window.”