The telecom relay service industry confronts ‘a major challenge a...
The telecom relay service industry confronts “a major challenge arising from the lack of FCC rules delineating the types of calls that are compensable and the types that are not,” said TRS provider Sorenson Communications. In a meeting last…
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week with an aide to Chairman Julius Genachowski, Sorenson asked the commission to quickly open a rulemaking on the subject. “Although Sorenson and certain other providers have implemented some internal operating procedures to fill this regulatory void, the result is a patchwork of disparate approaches,” the company said. “Furthermore, it appears that some providers -- emboldened by the lack of enforceable rules -- have begun to manufacture calls of dubious legitimacy, apparently confident that the FCC will have no legal basis to bring enforcement actions against them.”