The FCC should clarify ’the extent to which relay services can be...
The FCC should clarify “the extent to which relay services can be used to conduct outreach and marketing,” said video relay service provider CSDVRS. In a petition Tuesday, the company said “at least one” provider has “used third parties…
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to hire deaf individuals to sit on videophones for hours on end for the purpose of calling hearing businesses via VRS … to secure agreements from these businesses to add website links” to the provider’s own site. “It is suspected that millions of minutes have been charged to the TRS Fund to serve out this function,” it said.