Internet-based telecom relay service providers must redirect user...
Internet-based telecom relay service providers must redirect users’ old toll-free numbers to their new 10-digit geographic numbers in the service management system 800 database, not the Internet-based TRS numbering directory, the FCC clarified Tuesday. Toll-free numbers and 10-digit numbers…
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shouldn’t be directed to the same uniform resource identifier in the TRS directory, the commission said. Under the 10-digit numbers plan, all Internet-based TRS users must obtain 10-digit numbers by Nov. 12, however users are allowed to keep toll-free numbers as a secondary way to be reached. The FCC said it recognizes that the clarification means that callers wishing to place a direct point-to-point or dial- around call to an Internet-based TRS user will have to use a 10-digit number. “We note, however, that such calls -- like calls to toll free numbers -- impose no additional costs on callers.”