Telecom relay service provider CSDVRS lost some call data when it...
Telecom relay service provider CSDVRS lost some call data when it upgraded its computer systems to support 10- digit numbers, the company said in a Monday letter to the FCC. Bugs in CSDVRS’ new software prevented it from capturing…
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5-10 percent of the total reimbursable minutes on the calls, the TRS provider said. So it can receive full compensation from the interstate TRS fund, CSDVRS wants the FCC to grant the company a limited exception and advise how to proceed. CSDVRS has fixed most of the problems, and the bugs “have been on a steady decline since December,” it said.