Conn. regulators proposed to revisit whether to include the CapTe...
Conn. regulators proposed to revisit whether to include the CapTel phone captioning service as part of the state’s telecom relay service (TRS) program. Sprint, which provides the relay service, proposed CapTel as a superior alternative to current options because…
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it simultaneously provides audio and screen text. But CapTel requires that the deaf party have 2-line phone service. The Dept. of Public Utility Control in Sept. 2004 declined to pay for CapTel but encouraged Sprint to offer the service to the deaf for a fee. Sprint returned this month with a new application (Case 04-04-14) for TRS funding for CapTel, saying the FCC has approved cost allocation factors for CapTel service and defined the portion of costs compensable from federal TRS funds.