In accordance with Americans with Disabilities Act (ADA), FCC ado...
In accordance with Americans with Disabilities Act (ADA), FCC adopted latest order eliminating coin-sent paid requirement and encouraging specific outreach and education programs to inform telecom relay services (TRS) users of their options when placing calls from payphones. Commission…
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said carriers needn’t provide coin sent-paid TRS calls from payphones because “it is infeasible to provide coin sent-paid relay service through payphones at this time, and the coin sent-paid functionality is not necessary to achieve functional equivalence.” In joint statement, FCC Chmn. Powell and FCC Comr. Abernathy said they were “pleased that carriers have agreed to make permanent the interim plan requiring them to carry local TRS calls from payphones free of charge. A key part of the permanent plan is the consumer outreach and education component.” However, they said, if those voluntary outreach measures didn’t succeed in giving TRS users information they needed, they would support adoption of mandatory outreach requirements. Comr. Copps said he supported Commission’s maintaining rule requiring carriers to provide free local TRS calls. However, he said “the [Commission] majority” didn’t require that carriers provide alternatives for toll calls at rates equal to or less than coin rate. He said it eliminated entirely requirement that carriers provide coin TRS calls from payphones and made it “even more difficult for consumers by eliminating requirements for outreach to inform consumers of the least expensive option.”